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COVID-19 Information

Please consult our COVID-19 information section by clicking on the 'More Information' link below. You’ll find information on financial difficulties, operating during restrictions and much more.

More information

Can I change my payment date?

Yes you can change your payment date via your online account.

We understand that our customers sometimes need to move their payments to a more convenient date. We are therefore happy to move your due date forward up to a maximum of 15 days from the original payment date at the start of the contract.

If you are having difficulty accessing your account, you can find supporting information in the ‘online account’ section of our FAQ’s